We recently welcomed Hayley Cotterill to the team at BLM as North West Area Manager.
Hayley is looking forward to bringing a fresh approach to supporting builders’ merchants and is highly committed to provide the best service possible to BLM’s clients across the Midlands and North West England.
We caught up with Hayley to find out a bit more about BLM’s newest recruit.
What role were you doing before joining BLM?
I had spent a short period away from the industry but prior to that I was an Account Manager at Schneider Electric for six years looking after key electrical product distributors, dealing with returns, POS, product training, informing customers on new products, discussing new company policies, organising events, attending trade shows/breakfast mornings and inspections of products to make sure contracts are fulfilled.
Why did you decide to join the team at BLM?
It was a case of being in the right place at the right time when the opportunity to join BLM presented itself. BLM is a known reliable quality brand within the industry. Account management is what I was doing before in many ways, which is something I really enjoy.
What does your role at BLM involve?
I look after BLM’s merchant outlets within the Midlands and North West area, helping with price enquiries, stock profiles and updating on new products. I aim to grow the business within the area of both lead and ancillary products. Keeping up to date with who branches are selling to and meet with any contractors who may be a potential BLM customer is also a major part of my job.
What aspect of your role do you enjoy the most?
I love meeting people and being out and about, as opposed to sitting in one place. I thrive on helping customers and building relationships.
What do you like to do outside work?
I like walking my dogs, meeting with friends and going out for food, shopping and reading. Going to the gym and fitness is a passion of mine. I have also started Ballroom and Latin dancing classes.
Tell us something about yourself that would surprise us.
I went on X factor.
Tell us more about that…
auditions are with judges made up from people within the industry and radio, I didn’t get past them. I sang a song called ‘I Wanna Be Down’ by Brandy. I had never been a singer, only worked as a dancer and I think the dancing was best for me to stick to!
Where would you like to travel to?
Kenya, to work with orphaned elephants.
What is the best advice you ever got?
Don’t worry about making a mistake. It is all part of learning.